LEVEL 5 – Crisis Intervention

Who:

Rural Veterans and service members who are at increased risk for depression and suicidal crisis and local community agencies that are likely to provide medical care to individuals following a suicide attempt.

What:

Provide information about currently available VHA and community resources for crisis and support services.

How:

Distribute VHA posters, fliers, and other resources advertising available VHA suicide and crisis services such as the National Veterans Crisis Line and the VHA Suicide Prevention Coordinators as well as other community based services across multiple community settings; Develop materials to educate about how to use crisis and support services and dispel any myths that may hinder use.

Anticipated Impact:

Increased awareness and utilization of available VHA and community crisis and support services.

National

ASK & Prevent Suicide

Ask & Prevent Suicide is a free smartphone app providing crisis intervention resources and information regarding suicide prevention. Used in over 80 countries, this app is based on the ASK best practices suicide prevention training program.

Level 1 Resource
Name of Program / Resource ASK & Prevent Suicide
Type Smart Phone App
Website ASK & Prevent Suicide
Phone Number n/a
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

Crisis Text Line

The Crisis Text Line provides free, 24/7 emotional support for those in crisis designed for adolescent and young adult populations.

Level 1 Resource
Name of Program / Resource Crisis Text Line
Type Crisis text line
Website Crisis Text Line
Phone Number Text: 741741
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

DoD: 24/7 Help for Psychological Health and Traumatic Brain Injury Issues

The DoD: Help for Psychological Health and Traumatic Brain Injury provides 24/7 phone, live chat, and email for service members, family, friends, and clinicians for crisis services and information regarding traumatic brain injury. DCoE Outreach Center Professional Health Consultants have expertise in psychological health and traumtic brain injury in the context on military culture.

Level 1 Resource
Name of Program / Resource DoD: 24/7 Help for Psychological Health and Traumatic Brain Injury Issues
Type Crisis Line, Live on-line chat
Website DoD: 24/7 Help for Psychological Health and Traumatic Brain Injury Issues
Phone Number 866-966-1020
VA / Non-VA Non-VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

DSTRESS Line

Dstress Line, provided by United States Marine Corps program, provides 24/7 peer support and connections resources providing including a crisis line and live chat.

Level 1 Resource
Name of Program / Resource DSTRESS Line
Type Crisis Line, Live on-line chat
Website DSTRESS Line
Phone Number 877-476-7734
VA / Non-VA Non-VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

Friendship Line (Institute on Aging)

The Friendship Line is a nationally accredited 24/7 crisis line, offering a human connection for people 60 years of age and older, younger disabled, and caregivers of any age. Trained staff and volunteers make and receive calls to and from individuals who are either in crisis or just in need of a friend. For many individuals, the voice at the other end of the Friendship Line is the connection they never expected to have, at a time when they need it most.

Level 1 Resource
Name of Program / Resource Friendship Line (Institute on Aging)
Type Crisis Line
Website Friendship Line (Institute on Aging)
Phone Number 800.971.0016
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

Hopeline

Hopeline is a 24/7crisis support line that connects callers to certified crisis center nearest to their calling location. 

Level 1 Resource
Name of Program / Resource Hopeline
Type Crisis Line
Website Hopeline
Phone Number 1.800.442.HOPE (1.800.SUICIDA)
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

IMalive.org

IMAlive is a virtual crisis center with 100% of volunteers trained in crisis intervention. In the first year since the launch IMAlive has helped thousands of people in crisis.

Level 1 Resource
Name of Program / Resource IMalive.org
Type Live on-line chat
Website IMalive.org
Phone Number instant message service
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

My3

My3 is a free smartphone app assisting individuals experiencing suicidal thoughts to be prepared to help themselves and reach out to others when having thoughts of suicide.

Level 1 Resource
Name of Program / Resource My3
Type Smart Phone App
Website My3
Phone Number n/a
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

National Suicide Prevention Lifeline

The National Suicide Prevention Lifeline is a 24/7 free and confidential emotional support to people in suicidal crisis or emotional distress. Since its inception, the Lifeline has engaged in a variety of initiatives to improve crisis services and advance suicide prevention.

Level 1 Resource
Name of Program / Resource National Suicide Prevention Lifeline
Type Crisis Line
Website National Suicide Prevention Lifeline
Phone Number 800.273.8255
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

Operation Reach Out

Operation Reach Out is a free a smartphone app aimed at preventing suicide among military personnel and veterans.

Level 1 Resource
Name of Program / Resource Operation Reach Out
Type Smart Phone App
Website Operation Reach Out
Phone Number n/a
VA / Non-VA Non-VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

Suicide Lifeguard: Phone App

The Suicide Lifeguard Mobile App intended for anyone concerned that someone they know may be thinking of suicide. It provides information on how to recognize warning signs of suicide; How to ask about suicidal thoughts and/or intentions; How to respond; and
Where to refer someone

Level 1 Resource
Name of Program / Resource Suicide Lifeguard: Phone App
Type Smart Phone App
Website Suicide Lifeguard: Phone App
Phone Number n/a
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

VA Crisis Resource Locator

The VA Crisis Resource Locator is a website which allows Veterans and their support networks to search for all VA and community-based services near their location including: Suicide Prevention Coordinators, Crisis Centers, VA Medical Centers, Outpatient Clincs, Veterans Benefits Administration Offices, and Vet Centers. The website also includes links to the Veteran's Crisis Line, Crisis Text Line, and Live Online Chat.

Level 1 Resource
Name of Program / Resource VA Crisis Resource Locator
Type Web Site
Website VA Crisis Resource Locator
Phone Number n/a
VA / Non-VA VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

VA/DoD: VA - Overcoming Suicidal Thoughts and Feelings

The VA/DoD: VA - Overcoming Suicidal Thoughts and Feelings is a brief 2-page brochure that outlines coping strategies to overcome suicidal thoughts and feelings.

Level 1 Resource
Name of Program / Resource VA/DoD: VA - Overcoming Suicidal Thoughts and Feelings
Type Brochure (Print), Brochure (PDF download)
Website VA/DoD: VA - Overcoming Suicidal Thoughts and Feelings
Phone Number n/a
VA / Non-VA VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

Vet2Vet

Vet2Vet is a 24/7 crisis line which connects veterans in crisis to trained peer counselors. Peer counselors provide hope, crisis support, and assist veterans navigate the VA system to access appropriate mental health resources.

Level 1 Resource
Name of Program / Resource Vet2Vet
Type Crisis Line
Website Vet2Vet
Phone Number 877.VET2VET (877.838.2838) 
VA / Non-VA Non-VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

Veterans Crisis Line (part of National Suicide Prevention Lifeline)

The Veterans Crisis Line is a 24/7 crisis line that connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. 

Level 1 Resource
Name of Program / Resource Veterans Crisis Line (part of National Suicide Prevention Lifeline)
Type Crisis Line, Crisis text line
Website Veterans Crisis Line (part of National Suicide Prevention Lifeline)
Phone Number 800.273.8255, press 1
VA / Non-VA VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

Local Resources - Colorado

Colorado Crisis Services

Colorado Crisis Services provides 24/7 crisis support for any mental health, substance use, or emotional crisis.  

Level 1 Resource
Name of Program / Resource Colorado Crisis Services
Type Crisis Line
Website Colorado Crisis Services
Phone Number 1.844.493.TALK (8255) or go to the nearest walk-in center
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Unspecified

Local VA Suicide Prevention Coordinator

The Pueblo VA Suicide Prevention Coordinator is responsble for promoting suicide prevention in the Pueblo and surrounding area.

Level 1 Resource
Name of Program / Resource Local VA Suicide Prevention Coordinator
Type VA Suicide Prevention Coordinator
Website Local VA Suicide Prevention Coordinator
Phone Number n/a
VA / Non-VA VA
Military vs. Civilian Military
Rural vs. Metro Unspecified

Southeast Health Group

Southeast Health Group (SHG) is a private nonprofit corporation providing mental health, substance use disorder, primary care and wellness services to six rural and frontier Colorado counties – Baca, Bent, Crowley, Kiowa, Otero and Prowers including a 24/7 crisis intervention (including a mobile crisis team), and assessment services. A discounted/sliding fee schedule is available and no one is refused service due to the inability to pay.  

Level 1 Resource
Name of Program / Resource Southeast Health Group
Type Agency
Website Southeast Health Group
Phone Number 24-hour MH Emergency line: 800.511.5446
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Rural

Local Resources - Alamosa, CO

Crossroads Turning Points Inc

Crossroads Turning Points provides comprehensive family services to fifteen counties in the Southern Colorado Region. The Alamosa location provides outpatient services substance abuse services and detox.

Level 1 Resource
Name of Program / Resource Crossroads Turning Points Inc
Type Agency
Website Crossroads Turning Points Inc
Phone Number Hotlines: Pueblo 719.545.1181 & 719.546.6666, Trinidad 719.846.4481, Alamosa 719.589.5176
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Rural

San Luis Valley Behavioral Health Group

The San Luis Behavioral Health Group (SLVBHG) is a comumunity behavioral health agency providing a comprehensive array of services including prevention, crisis intervention, outpatient mental health services, addiction treatment services, and judicial and offender services.

Level 1 Resource
Name of Program / Resource San Luis Valley Behavioral Health Group
Type Agency
Website San Luis Valley Behavioral Health Group
Phone Number Hotlines: 719.589.3671, 719.589.3671; 8745 County Rd 9 South, Alamosa, CO 81101 United States
VA / Non-VA Non-VA
Military vs. Civilian Civilian
Rural vs. Metro Rural

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